System Administrator

IT / AV & Show Control

Ensure the digital backbone of all kinetic installation in the museum

Are you a rare combination of IT specialist and event technician? Someone who feels just as comfortable working with VLANs and IP ranges as with DMX universes and sACN multicast? Then we are looking for you!

The DRIFT Museum, an upcoming landmark cultural institution in Amsterdam, is seeking an ICT Administrator with a strong affinity for audiovisual and Show Control systems, starting in May 2026.

You will be responsible for designing, managing, and optimizing complex technical environments where IT and event technology converge.

Key Responsibilities

IT support and user services

• Act as first point of contact for museum staff for IT and technical support
• Ensure smooth operation of hardware, software, user accounts, and networks
• Resolve incidents and provide practical day-to-day support

Digital Operations & Business Systems

Maintain and support systems such as:

• Ticketing and visitor management platforms, including CM
• POS and retail systems, including CM
• Internal collaboration tools and office systems

ICT Infrastructure & Network Management

• Optimize and manage the museum’s IT infrastructure
  
• (servers, networks, storage, identity & access management)
• Maintain network architecture including:
• VLANs, IP planning, routing, segmentation
• Managed switches (L2/L3), firewalls
• Ensure stability and performance of network services (DHCP, DNS, NTP, etc.)
• Drive architectural decisions with a vendor-neutral approach, ensuring that all systems remain adaptable, maintainable, and future-proof within a rapidly evolving technical environment
• Work closely with the ICT department of Van Gendt Hallen

AV, Show Control & OT Systems Integration

• Ensure seamless integration between IT systems and:
• Show Control systems (e.g. Visual Productions)
• Lighting networks (DMX, sACN, Art-Net)
• Audio-over-IP systems (Dante, AES67)
• Video-over-IP solutions
• Support and maintain operational technology (OT) systems, including:
• Building management systems (BMS)
• Installation-specific controllers (lighting, motion, sensors)
• Distributed media systems
• Understand and manage coexistence of IT and OT networks on shared infrastructure
• Ensure correct handling of multicast traffic (IGMP), timing protocols (PTP), and real-time data flows

Technical Support & Troubleshooting

• Diagnose and resolve issues across IT, AV, and OT domains
  
• (from “no IP connectivity” to “non-responsive lighting fixture”)
• Monitor system performance and proactively prevent failures
• Ensure connectivity, uptime, and remote access for artworks and installations
• Document systems, configurations, IP schemes, and network diagrams

Security & Data Management

• Maintain data security, backups, and disaster recovery systems.
• Ensure compliance with relevant data protection and cybersecurity standards.
• Monitor and manage system updates, patches, and antivirus solutions.
• Establish and maintain a structured data management system to ensure accurate and up-to-date storage of as-built drawings, IP schemes, and configuration documentation

Your Profile

IT / Networking

• Experience with UDP, TCP/IP, VLANs, DHCP, multicast (IGMP is not unfamiliar), PTP, OSC, etc.
• Knowledge of managed switches and network segmentation
• Basic understanding of cybersecurity and network stability

Museum, AV & Event Technology

• Experience with DMX, sACN, and Art-Net
• Familiar with Dante or other audio-over-IP protocols
• Affinity with lighting, audio, and/or video in a professional environment
• Understanding of Show Control workflows

General Competencies

• Strong analytical skills and a passion for solving problems (not just resetting them)
• Strong communication skills in Dutch and English, and the ability to support non-technical users.
• Flexible in switching between design and hands-on execution
• Interest in the intersection of technology, media systems, and art installations.
• Independent, yet a strong team player

What We Offer

• A unique opportunity to work at the intersection of art, technology, and digital systems.
• A key role in supporting the technical infrastructure of one of Amsterdam’s most innovative cultural institutions.
• A contract of 40 hours per week for a duration of 12 months (with the possibility of extension).
• A salary aligned with experience and responsibilities.
• A competitive benefits package including holiday allowance, professional development opportunities.
• Collaboration with artists, engineers, and creative technologists.
• A dynamic environment where technology enables artistic expression and visitor experience.